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Thursday, December 17, 2015

Apple Email Scam Going Around

Beware of new Apple scam! I got this in my email this morning and it looked legit until I hovered my mouse over the link. Instead going to apple.com, it went to a site gentleurl.net/(I won't publish the rest of the link). If you get anything like this from Apple, Microsoft, Twitter, even Facebook, do NOT click on the "Click here to update" or similar link. Go directly to your account by typing in the web site link, then check it there. I can bet there is nothing wrong with your account. Please share. "Your Apple ID has been disabled for security reasons ! Dear Member, This is an automatic message by the system to let you know that you have to confirm your account information within 24 hours. Your account has been frozen temporarily in order to protect it. The account will continue to be frozen until it is approved And Validate Your Account Information. Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again. Click Here to Update Wondering why my account has been frozen? Someone adds or changes a contact email address for an Apple ID account. If you didn't do this, don't worry. Your email address cannot be used as a contact address for an Apple ID without your verification. Thanks for taking the time to share your thoughts. Sincerely, Apple Support The survey will be available for a Iimited time. We hope you can provide us feedback to improve our support programs and offerings. We are here to help. At Apple Support, you can learn more about your product, download the latest software updates, and share tips and solutions with other users. You can also find out the best way to contact us, Contact Apple Support. TM and copyright 2015 All Rights Reserved / Privacy Policy / Apple Support / Unsubscribe from future surveys"

Sunday, December 06, 2015

Beware of the Microsoft/Windows Scam

There is a scam going around that some of my friends have fallen for or almost fallen for. Please share this post! A pop up window on your screen that claims to be Microsoft stating your computer has been compromised is a scam. DO NOT call the 800 number (or whatever phone number) that is listed. You will get someone with a foreign accent claiming they are with Windows and for a fee (usually between $50-100) can clean the virus from your computer. If you can, close out of this window, update your antivirus software, then do a complete scan. If you do not have antivirus, your computer has probably been compromised by these scammers and you need to take it to a local computer repair shop or Best Buy Geek Squad to get it fixed ASAP. If you can't close out of the window, then to the repair shop your computer needs to go. They may also call you from a toll-free number claiming they are with Windows or Microsoft and tell you your computer has been compromised. HANG UP ON THEM, block them and do not answer the phone if they call again. I had a friend who paid the $50 and then suddenly they needed more money and the computer was screwed up beyond belief. This is why it is so important to have antivirus on your computer, whether it is a PC or a MAC (Apple). MAC's *do* get viruses these days. Don't be fooled. I used Symantec's Norton Antivirus, which comes with a firewall. I have had this for years and love it. But there is also McAfee, Kaspersky and others. Most have a 30-day free trial - check them all out. There is a free one, AVG, but remember, you get what you don't pay for - you really should shell out money for a good antivirus program. Just saying. Stay safe online. This has been a public service announcement.