Sears HE4 Dryer warning
We bought one and the HE3 washer last December and had nothing but problems with the washer.
We ended up getting a different washer, which we're very happy with.
Then the HE4 dryer quit on us and I went through hell to get the repair guy here. He showed up today and it turns out the HE4 dryer is a problem. They've been getting loads of service calls for the same problem - the front display panel quits working. This is where all the buttons are to run the dryer.
He emergency ordered the part, which should come tomorrow or Friday, but he doesn't know if they'll have him come right away to install it. He scheduled to do it next Friday. Yes, a week from this Friday. That's over a MONTH without a very expensive dryer that we purchased from Sears.
I am really upset about this whole thing. Sears usually sells good appliances and stands by them, but this washer/dryer debacle has soured me on Sears for good. I am just glad we paid the extra for the extended warranty, which is good through 2010. That means every time this damned dryer goes wonkers on us, it will be fixed for free.
In the meantime, I have to drag my washed clothes to the laundromat to fight with the tourists visiting our fair town for a dryer. I plan on calling Sears to see if I can get my $1.50 per dryer load refunded to me. Whatcha wanna bet they say no?
So, folks, if you want to buy appliances, DON'T BUY THEM FROM SEARS.